Frequently Asked Questions
Q: Where are orders shipped from?
A: All orders are dispatched from our domestic U.S. fulfillment facilities with standard delivery times ranging from 5 to 7 business days.
Q: What is your return policy?
A: We offer a 30-day return window from the date of delivery with restocking fees. Items must be in original packaging.
Q: How do I care for solid wood furniture and brass fixtures?
A: Maintain solid timber with a dry microfiber cloth and avoid direct moisture. For brushed brass components, use a soft non-abrasive cloth to preserve the hand-finished sheen.